Weather Closing Protocol and scheduled closings at The Matrix Gym
The Matrix DOES NOT always follow HSV City Schools' decision to close for potential weather. We understand you are paying for lessons and if we can remain open safely, we will do so. In the event we make the tough decision to close to keep staff and families safe, classes will not be pro-rated or refunded.
If weather and road concerns are forecasted to impact morning and mid-afternoon classes, a decision will be made by 8:00pm the night before and communicated to families.
If weather and road concerns are forecasted to impact afternoon and evening classes, a decision for the afternoon schedule will be made by 2:00pm and communicated to families.
As a general rule of thumb, if ice and/or snow close Memorial Parkway, the Matrix will close.
If The Matrix closes because of hazardous road conditions due to snow and ice and/or the threat of tornadoes during peak gym times, we will let you know the following ways:
1. Website Homepage
2. Facebook (The Matrix Gym)
3. Instagram (@thematrixgymhsv)
4. Email sent from our billing system
Please check one of these places first before calling the gym. If you don’t see it on the means listed above, you can assume we are open. In the event the gym must close for weather, no refunds are issued. We do our best not to close, but the safety of our staff and your children are our main concern. Thank you for your understanding.
Please familiarize yourself with Emergency and Evacuation plans of the building if you are there during a severe weather emergency:
Tornado Warning: buried in the pits with mats on top, under trampolines, offices located in main hall, bathrooms in main hall, fitness center locker rooms, Whiz Kids hallway.
Fire: Emergency exits located throughout the building and then as far away from building as possible.
The Matrix is CLOSED the following annual holidays with no tuition refunds or proration: New Years' Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and the day after, and Christmas Day.
We DO HAVE Regular class schedule and usually additional Open Gyms and Clinics on the following holidays: Martin Luther King Day, Presidents' Day, Columbus Day, Halloween, and Veterans' Day,
The Matrix DOES NOT always follow HSV City Schools' decision to close for potential weather. We understand you are paying for lessons and if we can remain open safely, we will do so. In the event we make the tough decision to close to keep staff and families safe, classes will not be pro-rated or refunded.
If weather and road concerns are forecasted to impact morning and mid-afternoon classes, a decision will be made by 8:00pm the night before and communicated to families.
If weather and road concerns are forecasted to impact afternoon and evening classes, a decision for the afternoon schedule will be made by 2:00pm and communicated to families.
As a general rule of thumb, if ice and/or snow close Memorial Parkway, the Matrix will close.
If The Matrix closes because of hazardous road conditions due to snow and ice and/or the threat of tornadoes during peak gym times, we will let you know the following ways:
1. Website Homepage
2. Facebook (The Matrix Gym)
3. Instagram (@thematrixgymhsv)
4. Email sent from our billing system
Please check one of these places first before calling the gym. If you don’t see it on the means listed above, you can assume we are open. In the event the gym must close for weather, no refunds are issued. We do our best not to close, but the safety of our staff and your children are our main concern. Thank you for your understanding.
Please familiarize yourself with Emergency and Evacuation plans of the building if you are there during a severe weather emergency:
Tornado Warning: buried in the pits with mats on top, under trampolines, offices located in main hall, bathrooms in main hall, fitness center locker rooms, Whiz Kids hallway.
Fire: Emergency exits located throughout the building and then as far away from building as possible.
The Matrix is CLOSED the following annual holidays with no tuition refunds or proration: New Years' Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and the day after, and Christmas Day.
We DO HAVE Regular class schedule and usually additional Open Gyms and Clinics on the following holidays: Martin Luther King Day, Presidents' Day, Columbus Day, Halloween, and Veterans' Day,